Dignity
William Finnegan on the fast-food workers’ movement and the fight, with the help of the S.E.I.U., for a livable minimum wage and a union.
Rosa Rivera has worked at McDonald's for fourteen years. She makes $8.50 an hour, no benefits. The schedule posts on Saturday evenings—nobody knows from week to week when they'll work. The software is reputed to be sophisticated, but to workers it seems "mindless and opaque."